Returns Policy

Returns and Refund Policy
 
At Devonport Chocolates we pride ourselves on the excellent quality chocolate products we produce.  
 
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
 
If your chocolate delivery has been damaged in transit or our product is faulty please contact us immediately by emailing accounts@devonportchocolates.co.nz or phoning 0800 002462 so we can provide the appropriate remedy.
 
Should a refund be provided it will be actioned within 7 days and include the courier fee.

 

Customer Service
>Contact Us
>Delivery Policy
>Returns and Exchanges Policy
Gift Ideas
>Top 10 Best Sellers
>Dark Chocolate
>Milk Chocolate
>Assortments
>Gift Boxes and Hampers
>Christmas
Chocolate Care
>How to Care for Chocolate
>Our Recipes


© Devonport Chocolates
17 Wynyard St, Devonport, Auckland, New Zealand.
Phone +64 9 445 6001 Fax +64 9 445 6040 Email info@devonportchocolates.co.nz
'Devonport Chocolates' and the 'd' device are registered trademarks of Gourmet Village Ltd.