Returns Policy

Returns and Refund Policy

At Devonport Chocolates we pride ourselves on the excellent quality chocolate products we produce. 

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

If your chocolate delivery has been damaged in transit or our product is faulty please contact us immediately by emailing accounts@devonportchocolates.co.nz or phoning 0800 002462 so we can provide the appropriate remedy.